Privacy Policy

New Insight takes your privacy seriously.

We’ll always tell you before we collect any personal information and we’ll never sell it or share it with anybody else.

This privacy policy outlines the ways we collect and process your personal information on this website and our basis for doing so. We may update this policy from time to time to reflect any new ways we are processing your data and for other operational, legal or regulatory reasons.

What information we collect

Via email

If you contact us by email, your email address and message will be accessible to our team. Your contact details and the contents of your email may be added to our secure CRM software.

Via contact forms

If you contact us through a form on our website, we will store any personal information you provide such as your name, email address and phone number, plus any other information submitted via the form(s).

We do this so we can respond to your request. We may keep a record of your completed form for future reference. This is usually up to 2 years, but may also be indefinitely.

If appropriate, we may also store your information in the following places:

  • Within our secure email servers
  • Within our secure website database
  • Within our secure CRM software
Via a newsletter sign-up

If you subscribe to our newsletter your email address will be added to our mailing list.

We store your details so we can send you information we think will be of interest to you.

When you subscribe to our mailing list, we will retain your data until you unsubscribe, or otherwise ask us to remove your details by contacting us.

You can use the unsubscribe link (which is located at the bottom of every mailshot) to stop receiving newsletters. However, we will need to keep a record of your email address so that we know not to contact you.

Only the New Insight team members will have access to this mailing list.

Lawful basis for processing

We process your data under the following basis:

Consent

You have given clear consent for us to process your personal data for a specific purpose. For example, a newsletter subscription or use of contact forms.

Contract

The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract. For example, signing up to be provided with one of our services.

Legitimate interests

We collect data on how people are using our website to detect patterns and trends so we can continue to improve our business.

Your rights

You may contact us to ask what personal data we hold about you. In addition, you can request your personal information be:

  • Corrected
  • Updated
  • Deleted

You may withdraw any consent you have given us to process your data. You may request that we correct any inaccurate information we hold about you.

If you would like to exercise this right, please contact us.

Request a conversation.

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